How To Process FinRev Upgrades
If a FinRev client wishes to upgrade from a Trend Following Package to an All Enhancements package, complete the following steps:
- Process a manual transaction(s) in Ontraport for the cost difference. The following payment options are available:
- 1 x $3000
- 2 x $1550
- 3 x $1100
6 x $550
Cancel future payments if applicable on a Trend Following payment plan
Edit the client's deal in Ontraport: change it to an All Enhancements deal
Edit the client's contract in Pandadoc and re-send it for signature
Edit the client's FinRev permissions on their Deal > FinRev tab
Leave a note on the client's profile about the upgrade (see example)
Process up to 2 additional supplementary account (sub-accounts only) as requested by the client
- Note: if an Enrolment Director has processed a second sale as an upgrade, review the FinRev permissions on both deals to ensure both are set to 'All Enhancements'
- The customer will also be eligible for a third sub-account which should be processed as a supplementary account