100x Coin Club Refunds, Deactivations & Reactivations - Cold Traffic Funnel
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Refunds & Deactivations
Refunds are issued via Clickfunnels by Jonz. Refunds can be issued at any of the 3 funnel levels:
- Alerts $9
- PUMPED course $49
- Bull Market Ballers Calls $199
Once a refund is issued, a Deactivation automation is triggered in Ontraport. This will automatically cancel the customer's access to the following inclusions:
- Alerts:
- Email & SMS Alerts (Ontraport/Roezan)
- 100X community (Mighty Networks)
- Lazy Investors Guide (Mighty Networks)
- The customer will keep access to these products:
- Moonshot report (Link in welcome email)
Telegram Bot (Link in welcome email)
PUMPED course
- Bull Market Ballers Calls
- FinRev Lite: 12 Month Trial (FinRev Platform) - automatic deactivation TBC
- Zoom deactivation workflow created in Process Street
- This is a manual deactivation that occurs by following the steps in the Process Street workflow
Duplicate Payment & Reactivations
If a customer makes a duplicate payment and requests a refund, the duplicate purchase should be refunded in Clickfunnels. This will trigger a Deactivation of the customer's purchase in Ontraport and the customer's access will need to be reactivated.
To reactivate a customer's access, follow these steps:
- Go to the contact profile in Ontraport
- Go to: Simple Products
- Check that the customer's access to 100X Coin Club has been removed (as per the automated deactivation)
- Go to the customer's main contact page
- Add the following Contact Tag for each product reactivation as required:
- Alerts $9: 100x Funnel - 100xCoinClub Alerts - Buyer
- PUMPED course $49: 100x Funnel - Bull Market Ballers Club - Buyer
- Bull Market Ballers Calls $199: 100x Funnel - Bull Market Ballers Club - Buyer
To grant free access to the 100X Coin Club under any other circumstances, refer to this guide.